Privacy Policy
How we collect, use, and protect your personal information
At Kravo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account, we collect:
- Name, email address, phone number, and date of birth
- Government-issued ID and proof of address for KYC verification
- Bank account and payment card information
Usage Information
We automatically collect information about your device, IP address, browser type, trading activity, and how you interact with our platform through cookies and similar technologies.
How We Use Your Information
We use your information to:
How We Protect Your Information
We implement industry-standard security measures to protect your personal information:
- 256-bit SSL encryption for all data transmission
- Encrypted storage of sensitive data
- Regular security audits and penetration testing
- Restricted access to personal information by employees
- Two-factor authentication for enhanced account security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our platform (e.g., payment processors, KYC verification services)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Opt-Out
Unsubscribe from marketing communications
To exercise these rights, please contact us at [email protected]
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements (typically 7 years)
- Resolve disputes and enforce our agreements
Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Learn more about our cookie policy →Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.