Terms of Service
Please read these terms carefully before using our platform
Important Notice
These Terms of Service constitute a legally binding agreement between you and Kravo. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
Acceptance of Terms
By creating an account, accessing, or using Kravo (the "Platform"), you agree to comply with and be bound by these Terms of Service ("Terms"). These Terms apply to all users of the Platform, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
You must be at least 18 years of age to use this Platform. By using this Platform and agreeing to these Terms, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.
User Accounts
2.1 Account Registration
To access certain features of the Platform, you must register for an account. When you register, you agree to:
- Provide accurate, current, and complete information about yourself
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept all risks of unauthorized access to your account
- Notify us immediately of any unauthorized use of your account
2.2 Know Your Customer (KYC)
We are required by law to verify the identity of our users. You agree to provide all necessary documentation for identity verification, including but not limited to government-issued photo identification and proof of address. Failure to complete KYC verification may result in limited access to platform features or account suspension.
2.3 Account Responsibility
You are solely responsible for all activities that occur under your account. You may not authorize others to use your account, and you may not assign or otherwise transfer your account to any other person or entity. We are not liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials.
Trading Services
3.1 Service Description
Kravo provides an online platform for trading stocks, cryptocurrencies, and other financial instruments. Our services include real-time market data, trading execution, portfolio management tools, and related services. We act as an intermediary and do not provide investment advice.
3.2 Trading Risks
Trading involves substantial risk of loss and is not suitable for all investors. You acknowledge and agree that:
- The value of investments can go down as well as up
- Past performance is not indicative of future results
- You should only invest what you can afford to lose
- Cryptocurrency markets are highly volatile and speculative
3.3 Order Execution
We will use commercially reasonable efforts to execute your orders promptly. However, we do not guarantee execution at any particular price or within any specific timeframe. Market conditions, technical issues, or other factors beyond our control may affect order execution.
Fees and Payments
4.1 Trading Fees
We charge fees for our services as disclosed on our fee schedule page. Fees may include trading commissions, withdrawal fees, inactivity fees, and other charges. We reserve the right to change our fee structure at any time with prior notice to users.
4.2 Payment Methods
You may fund your account through approved payment methods including bank transfers, credit/debit cards, and cryptocurrency deposits. All deposits are subject to verification and may be delayed or rejected if we suspect fraud or violation of these Terms.
4.3 Withdrawals
Withdrawal requests are processed according to our withdrawal policy. We reserve the right to impose withdrawal limits, request additional verification, or delay withdrawals if we suspect fraud, money laundering, or other illegal activities.
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the Platform for money laundering, terrorist financing, or other illegal activities
- Manipulating markets or engaging in fraudulent trading practices
- Creating multiple accounts to circumvent trading limits or restrictions
- Using automated systems or bots without our express written permission
- Attempting to gain unauthorized access to the Platform or other users' accounts
- Transmitting viruses, malware, or other harmful code
- Violating any applicable laws, regulations, or third-party rights
Intellectual Property
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Kravo, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as generally and ordinarily permitted through the Platform according to these Terms.
Disclaimers and Limitations
7.1 Service Availability
We do not guarantee that the Platform will be available at all times or that it will be error-free. The Platform is provided on an "as is" and "as available" basis. We may suspend, withdraw, or restrict access to the Platform at any time without notice.
7.2 No Investment Advice
Nothing on the Platform constitutes investment, legal, tax, or financial advice. You should conduct your own research and consult with professional advisors before making any investment decisions. We are not responsible for any investment losses you may incur.
7.3 Limitation of Liability
To the maximum extent permitted by law, Kravo and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Platform.
Termination
We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Platform will immediately cease.
You may terminate your account at any time by contacting our support team. Upon termination, you must withdraw all funds from your account and cease all use of the Platform. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Governing Law and Dispute Resolution
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Kravo is registered, without regard to its conflict of law provisions.
9.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Platform shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.
Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Platform and close your account.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Acknowledgment
By using Kravo, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them. If you do not agree to these Terms, you must not access or use the Platform.